What people are saying
Sam Pesce, VP UX Design Lead, Small Business Payments @ JPMorgan Chase
Mitch was a strong and dependable member of my team. She was highly organized, proactive, and accountable. She demonstrated the ability to build cross functional relationships easily. She had a knack for navigating ambiguity when taking on new initiatives. Mitch would be a great addition to any design team!
Yuliya Kalendareva, VP UX Design Lead, Small Business Payments @ JPMorgan Chase
Michelle is an exceptional seniour UX designer whose creativity, technical expertise, and user-centric mindset have made a significant impact on our projects and the overall success of our team.
She consistently demonstrated a deep understanding of user needs and delivered innovative solutions that exceeded expectations. A prime example of her contributions was her work on complex ACH projects (both for web and native mobile platforms), where her dedication, problem-solving skills, and user-focused approach were evident. Her ability to tackle challenges with clarity and deliver efficient solutions played a pivotal role in ensuring the success of these projects.
Michelle also excelled in collaboration, working effectively with product managers, developers, and stakeholders to align on goals and execute projects efficiently. She maintained a strong focus on accessibility and scalability, ensuring that every design met the highest standards of quality. Furthermore, her ability to present ideas clearly and advocate for the user perspective significantly influenced key decisions throughout the design process.
Beyond her professional accomplishments, Michelle brought a positive and proactive attitude to the workplace. She actively mentored junior designers, fostering a culture of growth and learning within the team. She will continue to excel and bring immense value to any organization fortunate enough to work with Michelle.
Justin Nappier, VP User Experience Research, Small Business Payments @ JPMorgan Chase
I've had the opportunity to collaborate closely with Mitch on our product team, where she consistently demonstrated excellence in design thinking and user experience. Her unique approach to design challenges and deep understanding of user needs sets her work apart.
What distinguishes Mitch is her profound approach to user experience. She views design challenges through a holistic lens, grounding every decision in thorough research and deep user understanding. Her commitment to customer success shapes her entire design process. She clearly demonstrates that successful products stem from truly understanding and serving user needs. This shows in her meticulous research process and the thoughtful rationale behind each design decision.
Mitch brings remarkable depth to team discussions, she has a particular talent for challenging established thinking patterns in ways that open new possibilities. Her insights consistently elevate our conversations, whether in design reviews or research analysis. Rather than accepting conventional approaches, she guides teams toward fresh perspectives while maintaining focus on user needs. This balance of innovation and user centric thinking is rare and invaluable.
Any organization seeking a UX designer who combines deep user empathy with strategic thinking would gain tremendously from having Mitch on their team.
Sam Counterman, VP of Brand & Growth Marketing @ Contentsquare
Michelle is an incredibly talented and gifted individual. We were lucky enough to have Michelle as our lead UX Strategist during our full website redesign project in 2022 which was highly successful and produced great year-over-year growth results.
Her ability to analyse vast dataset, quantify the results and create beautiful UX designs always blew me away. A true team player, Michelle’s collaboration with our digital team, developers, engineers, and agencies is testament to her people skills and passion for data driven UX design. Michelle also has the most amazing laugh!
Fanny Pourcenoux, Global Head of Design @ Contentsquare
Mitch was our first member of the Contentsquare Studio team based in NYC. She was instrumental, working closely with our Customer Success team to deliver strong UX audits & wireframes to our NA clients based on data and training teams. She worked on hundreds of brands from different sectors, delivering a strong quality of work, which was much appreciated by our clients and internal teams.
Her role naturally evolved as a lead, showing strong managerial skills to grow her team. Following our company growth, she took the opportunity to grow into the role of UX Strategist to focus on thought leadership, enablement, trainings, UX delivery, and content for our internal teams, clients and prospects. She wrote for several e-books about UX Best practices that since been the most downloaded from our content. She was also a great speaker at our events.
Mitch has a positive mindset, is curious, and super creative. She loves work that is perfectly done and is a strong player in teamwork. I highly recommend Mitch if you are looking for a talented and inspired creative team member. Your teams will love to collaborate with her and you’ll appreciate hearing her laugh in the open space.
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Katie Leask, Global Head of Content @ Contentsquare
“With a keen eye for detail, a clear passion for what she does, and tons of UX experience, Mich was a genuine delight to work with on projects during my time at Contentsquare. She is an exceptionally talented designer and thinker, and could always be relied on to deliver thoughtful, impactful insights to create and inform great content.”
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Romain Millien, Global Head of Performance Engineering @ Contentsquare
“Trust Michelle to take your UX to another level. Her ability to analyze and execute based on data, best practices, and identify issues and opportunities on our website and assets, brought amazing value both in terms of acceleration of our digital strategy internally as well as a significant impact on conversion rate.”
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Aliza Goldstein, Customer Success Manager @ Contentsquare
“Michelle has been an incredible partner and has added so much value for my customers. She is always professional, knowledgeable and insightful.
When she presents to my customers they immediately feel her confidence and trust her as their subject matter expert. I have thoroughly enjoyed working with Michelle on all of our joint projects. Michelle would be a true asset to any team.”
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Philip Sukys, Manager, Strategic Accounts East @ Contentsquare
“I've had the chance to partner with Michelle on several projects over the past few years. In addition to producing outstanding work, she's been the quintessential team player: partnering with team members, providing feedback, and putting in long hours when necessary to respond to tight deadlines.
Her efforts were fundamental to helping multiple six- and seven-figure sales cycles in the past year, and traces of her analysis and recommendations continue to impact multiple major companies' websites today.”
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Johanna Villegas, Senior Lead Brand Designer @ Contentsquare
“Michelle is a talented UX designer with excellent collaboration skills. I’m genuinely grateful to have teamed up with her on various projects and experienced her creativity and dedication firsthand.
Every project we have collaborated on has been a significant success- and I attribute that to Michelle's open-mindedness, talent, and desire to not only put forth the best research-backed solutions but also to understand the branding perspective and work with me to ensure we are aligned every step of the way. She is excellent at leading brainstorming sessions and is proactive about managing projects clearly, concisely, and transparently.
Michelle's professionalism and deep knowledge of UX are at the core of her work. You can be sure that any project with Michelle as the lead will be a success!”